Shipping policy

Shipping Policy

Processing Time All Maison Appalachia orders are handcrafted in small batches and typically ship within 3–5 business days of purchase. During peak periods processing time may be slightly longer. You will receive a shipping confirmation with tracking information once your order has been dispatched.

Shipping Method We ship all domestic orders via USPS Ground Advantage. Delivery typically takes 2–5 business days after dispatch depending on your location.

Free Shipping Free shipping is included on all orders.

Tracking A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking information to update after you receive your confirmation.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [email] and we will work to resolve the issue promptly.

International Shipping We currently ship to US addresses only.